Privacy Policy

This Privacy Policy describes how BetterSchool LLC (also referred to as "we," "BetterSchool," or "us") collects, uses, discloses, transfers, stores, retains, or otherwise processes your information when you (whether on your own behalf or on behalf of another) use BetterSchool's website (www.betterschoolevents.com) (the "Website") or services (collectively "Services").

This Privacy Policy applies to information collected in connection with your access to and use of our Website and Services. By continuing to use our Website or Services, you agree to be bound by this Privacy Policy and consent to the practices described herein. For any privacy-related questions, please email us at support@betterschool.io.

When using our Website or Services, or otherwise interacting with BetterSchool, you consent to the collection, transfer, storage, processing, disclosure, and use of your information as described in this Privacy Policy.

This Website caters to two different types of users who may be subject to different terms in accordance with this Agreement:

Parents/Guardians/Group Organizers: Parents, guardians, teachers, and other adults purchasing on behalf of children use the platform to browse and purchase tickets to educational events for their children. All purchasers on behalf of children must have the permission of the parent or guardian of the child to do so. Children under 18 are not permitted to use the platform directly.

Event Hosts: Event Hosts use the platform to post family-friendly educational events. Event Hosts may be either individuals or businesses. Events posted to the Website must provide clear details about the event, such as a picture, event title, learning objectives, event description, location, date, time, target student age range, ticket types, prices, and quantity.

Marketing emails from us will always have instructions on how to "opt-out." If we have sent you a promotional email you may "opt-out" or you may send us a return email asking to be omitted from future email distributions.

If you have purchased tickets to an event the Event Host may email you directly with pertinent information relating to that event. Event Hosts are required to keep all email correspondences with event attendees relevant to the event and are not permitted to use the email features to promote other events or for business purposes unrelated to the event at hand. If an Event Host is violating this policy please inform us immediately.

While attempts to mask your email will be made there is no guarantee that the Event Host will not be able to see your email. Only Event Hosts of events that you have purchased tickets to will be able to email you directly.

If you are an Event Host your personal or business email (whichever is provided when you submit the event) will be visible to confirmed attendees of your events.

We collect information ("Information") you provide when you:

• Navigate through our Website;
• Purchase tickets to an event using our Website;
• If you are an Event Host, when you create an event; and/or
• When you communicate with us or otherwise interact with our Services.

We collect the following information from your use of the Services:

Information you provide directly to us when purchasing tickets to an event using our Website (collectively "Application Information")

Applicable Information for Parents/Guardians/Group Organizers that is collected when you purchase tickets to an event includes but is not limited to the following:

• First and last name
• Email and mailing address
• Number and type of tickets purchased
• Country and zip code

Applicable Information for Event Hosts that is collected when you create an event includes but is not limited to the following:

• Email
• Password
• A cover photo for your event
• The event's name
• Start date and time (end date and time optional)
• Whether the event repeats and how often
• The event's location
• A description of the event
• Learning objectives for the event
• Student Age Range for the event
• Types of tickets available
• Quantity and price for all ticket types
• Whether children under a certain age are free

Additional information we collect:

• Electronic information such as characteristics of the web browser and device you use to access our Services
• Geolocation data, which includes the location of your device
• Internet or other electronic network activity information, which includes information about how you use and interact with our Services, including:
  • Your access time, browser type, and language
  • The domain name of your internet service provider
  • Other attributes about your browser
  • Any specific page you visit on our Website
  • Content you view and features you use
  • The date and time of your use of the Services
  • Your search terms
  • The website you visited before you visited or used our Website
• Online identifiers, including:
  • IP address and unique personal identifiers (including device identifier)
  • Cookies, beacons, pixel tags, mobile ad identifiers, and similar technology
  • Customer number, unique alias, and other identifiers
• Inferences drawn from any of the information above to create a profile about you that may reflect, for example, your preferences, characteristics, and behavior, including for security purposes or to enhance our Services to you

NOTE for Parents/Guardians/Group Organizers: While you will be asked to enter your credit card information when purchasing tickets such as credit card number, expiration date, CVC code ("Credit Card Information") this information is handled by Stripe and is not stored on our server. Stripe is a payment processing service provided by Stripe Inc. ("Stripe"). All such Credit Card Information is subject to Stripe's Services Agreement and Privacy Policy:

• https://stripe.com/legal/ssa
• https://stripe.com/gb/privacy

As an event host using BetterSchool to post and manage events you are required to create your own account with Stripe to handle payments for event ticket sales. Stripe, a third-party payment processor, handles all vendor accounts and payment processing for our Event Hosts. Please note that BetterSchool does not store any of the information required to set up a Stripe account on our servers.

Stripe may require the following information among other things to set up a vendor account: Full Legal Name, Date of Birth, Email Address, Phone Number, Business Name, Business Address, Business Phone Number, Business Website, Industry, Business Structure, Tax Identification Number (EIN or SSN), and Bank Account Details (account number and routing number) to process payments.

To become a verified vendor with Stripe (which is optional but enables faster payout for your ticket sales) you may be required to provide among other things a form of identity verification (e.g. passport, driver's license), proof of address, and any other information required by Stripe. Stripe may request additional information based on the specific business structure or risk assessment of a given Event Host. Again, this information is collected through and handled by Stripe, not BetterSchool.

For more details on how Stripe handles Event Host information please refer to Stripe's Services Agreement and Privacy Policy (links above).

Stripe Protections. All payments made through our Website are processed and distributed through Stripe. All payment processing data entered in connection with such payment processing is stored behind a firewall on Stripe databases and subject to their data storage practices. To the best of our knowledge Stripe encrypts all credit card data in accordance with Payment Card Industry Data Security Standard (PCI-DSS) and with respect to users who are Parents/Guardians/Group Organizers only stores such information for as long as it is necessary to complete your purchase transaction before deleting it.

We may collect, use, and share information about you for the following reasons:

• To verify event attendance capacity and ticket sales.
• To allow you to use our Website or to present our Services to you.
• Improving, personalizing, and facilitating your use of our Website or Services.
• To contact you if you start but fail to complete a transaction.
• Delivering the information and support you need to complete transactions on our Website.
• To help with problems related to our Services.
• Developing new products, interactive features, and services.
• Providing, maintaining, or improving our Services, including our Website.
• Performing internal research, measuring, tracking, and analyzing usage and performance trends.
• Promoting our products and services to you.
• Conducting investigations and complying with applicable laws, regulations, legal requirements, and industry standards.
• Responding to lawful requests for information from government agencies.
• Contacting to resolve disputes, chargebacks, and collecting fees associated with use of our Services.
• To enforce or apply our Terms of Use and other applicable policies and procedures.
• Verifying your identity.
• Investigating, preventing, detecting, and reporting fraud, security incidents, or other potentially prohibited activities involving your use of our Services.
• Protecting the rights, property, or safety of our company, our customers, or others if we believe disclosure is necessary or appropriate. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• For any other reason we may tell you about from time to time.

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To the Event Host, event venues, event vendors, and others involved in hosting the events for which you purchase tickets.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding in which personal information held by us about our Service users is among the assets transferred.
• With our service providers who help us maintain our Services in the areas of fraud detection and identity verification.
• With financial institutions, payment networks, payment card associations, and other entities that help us provide the Services, such as Stripe.
• With companies that deliver services on our behalf, including the use of cookies.
• To fulfill the purpose for which you provide it.
• With your consent, at your direction, at the time you choose to share your information.
• For any other purpose disclosed by us when you provide the information.

This Privacy Policy does not apply to any third-party web sites, applications or software that integrate with the Services or any other third-party products, services or businesses including submerchants. You are encouraged to review the privacy statements of these other websites before providing them with your personal information. In addition, the use of cookies by our service providers or other third parties is not covered by this Privacy Policy; we do not have access to or control over these cookies or any information gathered or collected by them.

When you interact with our Services or open emails we send you, we obtain certain information using automated technologies such as cookies, web server logs, web beacons, and other technologies.

A "cookie" is a text file that websites send to a visitor's computer or other internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. Often Cookies contain a string of numbers and letters that uniquely identifies your device but can contain other information. Cookies serve many different purposes including to help remember your preferences or allow our Services to function.

There are different types of cookies:

• Persistent and permanent Cookies remain on your device even after you have gone offline. These Cookies will remain on your device until you manually delete them or until your browser deletes them based on the duration specified in the Cookie file itself.
• Session Cookies are deleted as soon as you close your web browser.
• First-party Cookies are Cookies that are placed by BetterSchool or a third party for us.
• Third-party Cookies are placed by our partners, vendors, and other third parties and are not covered by this Privacy Notice. We do not control the collection or further use of data by third parties using third-party Cookies.

A "web beacon" also known as an internet tag, pixel tag or clear Graphic Interchange Format (GIF) is a tiny graphic image that may be used in our websites or emails. There are other technologies which enable the entity using it to track your user behavior. This can be done by HTML5 Local Storage, pixels tags, Flash Cookies (also known as "local shared objects" or "LSOs") and other web application software methods, all of which store information in your browser or device.

We use these automated technologies to collect your device information, internet activity information, and inferences as described above. These technologies help us to:

• Remember your information so you do not have to re-enter it.
• Track and understand how you use and interact with our Services and emails.
• Tailor our Services to your preferences.
• Measure how useful and effective our Services and communications are to you.
• Otherwise manage and enhance our products and Services.

You can find information on changing your browser settings to opt-out of cookies in your browser settings. If you disable some or all of the cookies, the service or parts of the service may not work. For more information please see our Cookie Policy.

We may use third party analytics tools to help us with our Services such as Google Analytics, Firebase, and/or Facebook. The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyze how you use our Service. This means that third parties may show our ads on sites across the Internet based upon your previous visits to our Website. We may disclose your information including your IP address to the service providers to help us analyze how you use our Services.

BetterSchool may send promotional emails, SMS messages, notices, and other forms of communication through third party marketing tools and to users who have opted in to receive such messages. Your personal contact information including email and other contact information will not be shared with third party advertisers to promote their services except that if you have purchased tickets to an event the Event Host will be able to email you.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

To learn more about Google Analytics and how to opt out please visit https://marketingplatform.google.com/about/ or https://support.google.com/analytics/answer/181881?hl=en.

To learn more about how Facebook uses your data please visit https://www.facebook.com/help/325807937506242/ or log on to your Facebook account and access your settings. To understand more about Facebook advertising please see here https://www.facebook.com/about/ads.

To learn more about Mailchimp please visit https://mailchimp.com/about/security/.

We generally keep your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you stop using our Services, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations, or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Use or other applicable agreements or policies, or to take any other actions consistent with applicable law.

Our product and services are directed to users 18 years and older and are not intended for minors who we define as children under the age of 18. As such, we do not knowingly collect information from this age group. If you are under 18, do not use or provide any information on this Service or on or through any of its features/register on the Service, make any purchases through the Service, use any of the interactive features of this Service, or provide any information about yourself to us, including your name, address, telephone number, email address.

If any information is collected from a minor without verification of parental or guardian consent, it will be deleted. If you believe we might have any information from or about a child under 18, please contact us at support@betterschool.io.

California Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request details about information we may disclose to third parties for direct marketing purposes. To make a request, email support@betterschool.io.

California Consumer Privacy Act

The California Consumer Privacy Act of 2018 (CCPA) requires us to provide additional privacy-related information to residents of California. If you are a California resident, please note the following about how we collect, use, and disclose your personal information, including additional rights you may have to your personal information:

Personal Information. We may collect certain categories of information about California residents such as:

• Identifiers: name, address, email address, telephone number(s), identification number, IP address, and MAC address.
• Commercial information: transaction history and how you use the Service.
• Internet or Other Electronic Network Activity: information collected through cookies and web beacons.
• Other information: information provided in the course of using our Services, including information you provide during recorded communications with our customer support team.

Sources of Personal Information. Personal information is provided directly by you (or by the devices you use) via your transactions with us and the network and when you use our Service.

Use of Personal Information. We may use your personal information as follows:

• Identifiers: To process your transactions; to verify your identity; to collect payment for your use of the Service; to troubleshoot problems with the Service; to comply with applicable laws and regulations; to detect and prevent fraud and other illegal uses of the Service; to send marketing notices, service updates, and promotional offers;
• Commercial information: To process your transactions; to verify your identity; to collect payment for your use of the Service; to troubleshoot problems with the Service; to comply with applicable laws and regulations; to detect and prevent fraud and other illegal uses of the Service; to survey information that will be used to monitor or improve the use of our Service and overall customer satisfaction;
• Internet or Other Electronic Network Activity: To process your transactions; to verify your identity; to collect payment for your use of the Service; to troubleshoot problems with the Service; to comply with applicable laws and regulations; to detect and prevent fraud and other illegal uses of the Service; to send you or your recipient/beneficiary marketing notices, service updates, and promotional offers; to survey information that will be used to monitor or improve the use of our Service and overall customer satisfaction; to administer the Website; and/or for interest-based advertising and other marketing purposes;
• Other: To process your transactions; to verify your identity; to collect payment for your use of the Service; to allow our partners to fulfill their promotional obligations to you; to troubleshoot problems with the Service; to comply with applicable laws and regulations; to detect and prevent fraud and other illegal uses of the Service; to send you or your recipient/beneficiary marketing notices, service updates, and promotional offers; to contact you or your recipient/beneficiary as authorized for the purposes described in this Privacy Notice; to survey information that will be used to monitor or improve the use of our Service and overall customer satisfaction; to administer the Website; and/or for interest-based advertising and other marketing purposes.

Personal Information Sold or Disclosed for Business Purposes.

• Sharing Personal Information for Business Purposes: In the preceding twelve months, we may have shared the following categories of personal information for business purposes: Identifiers, Commercial Information, Internet or Other Electronic Network Activity, and Other Information.
• Sale of Personal Information: We share information collected from cookies and web beacons, such as how you interact with our site and information collected from your activity on the web, with advertising technology partners to create user profiles and present tailored advertising messages based on your preferences. This approach is called interest-based advertising.

California Privacy Rights: As a California resident and subject to certain exceptions, you may have the right to access, correct (rectification), and/or delete your personal information. You also have the right to request information about the personal information we have "sold" or disclosed for business purposes by contacting us at support@betterschool.io. You may request the following information about the personal information we have collected about you during the past 12 months:

• The categories and specific pieces of personal information we have collected about you.
• The categories of sources from which we collected the personal information.
• The business or commercial purpose for which we collected the personal information.
• The categories of third parties with whom we shared the personal information.
• The categories of personal information about you that we disclosed for a business purpose and the categories of third parties to whom we disclosed that information for a business purpose.

To protect your privacy and security, we will verify your identity before responding to such requests and may request you provide us your name, email, and transaction history or additional proof where necessary. You will not be penalized for exercising your rights to your personal information.

"Do Not Sell My Personal Information." You also have the right to opt-out of BetterSchool "selling" your personal information as defined under CCPA and ways to control the cookies and internet-based information you may share with us. You can always restrict the placement of cookies on your computer or remove them from your browser by going to your browser settings. You can also opt out of receiving interest-based ads from third party advertisers who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance's (DAA) Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt out pages on the NAI website and DAA website.

Please note that cookie-based opt outs are applicable only to the browser and device you use when you opt out. If you wish to opt out across all devices, you must replicate your choices across each device including your mobile device. If you clear or delete your cookies on that browser or device, you will need to reset your cookie opt out. If you are making this request on behalf of someone else, we may request the authorized agent provide us a signed power of attorney. If we have actual knowledge that you are under the age of 16, we will not sell your personal information without proper consent.

If you have a Nevada mailing address, we are providing this notice pursuant to Nevada law. For more information, you can contact BetterSchool at 1442 Pottstown Pike #1012, West Chester, PA 19380-1271 or you can contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; telephone number: 702-486-3132; email: Aginfo@ag.nv.gov.

If you have a complaint, first contact us at support@betterschool.io. If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard, Austin, TX 78705-4294; 877-276-5554 (toll free); www.dob.texas.gov.

If you have a Vermont mailing address, we will not share personal information we collect about you with non-affiliates unless the law so allows or you provide authorization.

We may update this Privacy Notice from time to time. If we modify this Privacy Notice, we will post the revised Privacy Notice to the Website, and we will also revise the "Effective Date" as stated above. If we make material changes in the way we use personal information, we will notify you by sending you an email. If you disagree with these changes, you may discontinue the use of our Services at any time. If you keep using our Services after receiving the notice of the changes, you consent to any amendment of this Privacy Notice. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date and deliverable email address for you and for periodically visiting our Website and this privacy policy to check for any changes.